What question did this study set out to answer?

The aim is to investigate the conflict and coordination costs associated with collaborative work in Wikipedia.

April 29, 2007

He says, she says

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This article explores collaborative knowledge building in Wikipedia, highlighting conflict and coordination challenges.

The aim is to investigate the conflict and coordination costs associated with collaborative work in Wikipedia.
Analyzed the growth of non-direct work in Wikipedia.
Developed tools to characterize conflict and coordination costs.
Examined the implications for designing collaborative knowledge systems.
Identified various sources of conflict arising from collaborative contributions.
Characterized specific coordination costs affecting user interactions.
Provided insights that could guide the development of new collaborative tools.

Kittur et al. (2007) studied this question.

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