ResQConnect: An AI-Powered Multi-Agentic Platform for Human-Centered and Resilient Disaster Response

Effective disaster management is critical for safeguarding lives, infrastructure and economies in an era of escalating natural hazards like floods and landslides. Despite advanced early-warning systems and coordination frameworks, a persistent “last-mile” challenge undermines response effectiveness: transforming fragmented and unstructured multimodal data into timely and accountable field actions. This paper introduces ResQConnect, a human-centered, AI-powered multimodal multi-agent platform that bridges this gap by directly linking incident intake to coordinated disaster response operations in hazard-prone regions. ResQConnect integrates three key components. It uses an agentic Retrieval-Augmented Generation (RAG) workflow in which specialized language-model agents extract metadata, refine queries, check contextual adequacy and generate actionable task plans using a curated, hazard-specific knowledge base. The contribution lies in structuring the RAG for correctness, safety and procedural grounding in high-risk settings. The platform introduces an Adaptive Event-Triggered (AET) multi-commodity routing algorithm that decides when to re-optimize routes, balancing responsiveness, computational cost and route stability under dynamic disaster conditions. Finally, ResQConnect deploys a compressed, domain-specific language model on mobile devices to provide policy-aligned guidance when cloud connectivity is limited or unavailable. Across realistic flood and landslide scenarios, ResQConnect improved overall task quality scores from 61.4 to 82.9 (+21.5 points) over a standard RAG baseline, reduced solver calls by up to 85% compared to continuous re-optimization while remaining within 7–12% of optimal response time, and delivered fully offline mobile guidance with sub-500ms response latency and 54 tokens/s throughput on commodity smartphones. Overall, ResQConnect demonstrates a practical and resilient approach to AI-augmented disaster response. From a sustainability perspective, the proposed system contributes to Sustainable Development Goal (SDG) 11 by improving the speed and coordination of disaster response. It also supports SDG 13 by strengthening adaptation and readiness for climate-driven hazards. ResQConnect is validated using real-world flood and landslide disaster datasets, ensuring realistic incidents, constraints and operational conditions.