The article analyzes automation and intelligent support in the operational and strategic tasks of organizations. The possibilities of intellectual support are considered, taking into account the limitations and risks associated with the verification of the results of intellectual support in organizational structures. The purpose of this study is to analyze the role of intelligent support in organizations, which has an impact on improving the efficiency of task execution by developing the concept of an intelligent task planning and monitoring system. Methods of system analysis, design of information architectures and prototyping of user interfaces are applied. The concept proposal is an analysis of the level model of intellectual support in organizational structures and the stages of the concept of intellectual support in the performance of tasks of structural divisions. In conclusion, promising areas of further research are outlined, which consist in designing a system for analyzing and evaluating intellectual support for organizational structures, developing criteria for evaluating performance and quality indicators in the systematization of multi-level tasks of organizations with intellectual support.
Saratova et al. (Sat,) studied this question.