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January 22, 2026Australian Journal of Rural Health

Factors Influencing Community Members' Perception of Primary Health Care Services Delivered by Community Health Workers in Rural Areas: A Systematic Review

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Authors

NANiaz AhmedMDMaginsh DahalHCHamish Crocket

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Overview

A systematic review identifies factors affecting community perceptions of primary health care services delivered by community health workers, suggesting improvements for better health outcomes.

Key Points

  • The aim is to identify and synthesize factors influencing community perceptions of primary health care services delivered by community health workers in rural areas.
  • Conducted a systematic review following PRISMA 2020 guidelines
  • Searched seven databases for English-language peer-reviewed publications from 1990 to 2024
  • Reviewed 4996 records, analyzed 231 full texts, and included 30 articles for in-depth appraisal
  • Identified three thematic clusters affecting community perception: structural and service delivery, trust, and identity and sociocultural factors
  • Highlighted factors like CHW accessibility, healthcare quality, trust, and CHWs' community ties
  • Emphasized the need for incorporating these factors into CHW training to enhance service delivery

Cite This Study

Ahmed et al. (2026) studied this question.

synapsesocial.com/papers/6971bdec642b1836717e28f0https://doi.org/10.1111/ajr.70142
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