What question did this study set out to answer?

The aim is to explore the challenges faced in implementing mobile access to electronic health records in home care.

January 26, 2026Open Access

Failed Implementation of Mobile Access to Electronic Health Records in Home Care: Qualitative Study in Sweden.

Key Points

The aim is to explore the challenges faced in implementing mobile access to electronic health records in home care.
Conducted qualitative interviews with stakeholders in the home care sector
Assessed user needs and integration with existing eHealth systems
Evaluated organizational readiness and support mechanisms
Identified significant barriers related to user fatigue and integration issues
Highlighted the importance of thorough testing and user-centered design
Emphasized the need for sustained organizational support to enhance future mHealth efforts

Abstract

For mHealth implementations to succeed, tools must meet users' needs and integrate seamlessly with existing eHealth ecosystems and infrastructures. Premature implementations can lead to change fatigue and diminish future engagement. Investments in user-centered design, thorough testing, organizational readiness, and sustained support are essential to realize the potential of mHealth in home care.

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Authors

Lovisa Jäderlund Hagstedt

Helena Hvitfeldt

Maria Hägglund

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Institutions

Karolinska Institutet

Uppsala University

Uppsala University Hospital

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Failed Implementation of Mobile Access to Electronic Health Records in Home Care: Qualitative Study in Sweden.

Key Points

Abstract

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Authors

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