What question did this study set out to answer?

This research aims to explore how integrating ChatGPT can enhance user experience in educational libraries.

February 2, 2026The Journal of EngineeringOpen Access

The Impact of Integrating ChatGPT Application in Educational Libraries: Enhancing Learning Support and User Experience: A Proof‐Of‐Concept Study

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This research aims to explore how integrating ChatGPT can enhance user experience in educational libraries.
Developed a ChatGPT-based framework for online educational libraries.
Evaluated the framework using user satisfaction scores (USS) and resource engagement rates (RER).
Collected empirical data over a five-month period, from January to May 2023.
Achieved user satisfaction scores ranging from 4.4 to 4.8 out of 5.
Increased resource engagement rate to 79.5%.
Enhanced library services through personalised assistance and active role-playing scenarios.

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Implication

This proof-of-concept study demonstrates high user satisfaction and engagement rates from ChatGPT integration in academic libraries, suggesting improved library services.

Cite This Study

Hasnain et al. (2026) studied this question.

synapsesocial.com/papers/6980fd9dc1c9540dea80f66e https://doi.org/10.1049/tje2.70162

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Implication

This proof-of-concept study demonstrates high user satisfaction and engagement rates from ChatGPT integration in academic libraries, suggesting improved library services.

The Impact of Integrating ChatGPT Application in Educational Libraries: Enhancing Learning Support and User Experience: A Proof‐Of‐Concept Study

Key Points

Discussion

Implication

Cite This Study

The Impact of Integrating ChatGPT Application in Educational Libraries: Enhancing Learning Support and User Experience: A Proof‐Of‐Concept Study

Key Points

Discussion

Implication

Cite This Study

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