Lived Experience of Employees Regarding Human Capital Empowerment in the Face of Generative Artificial Intelligence in Iranian Government Organizations

Shirvan Keivani; elaheh mirinezhad

doi:10.71837/jhce.2026.1229962

December 29, 2025Journal of human capital developmentOpen Access

Lived Experience of Employees Regarding Human Capital Empowerment in the Face of Generative Artificial Intelligence in Iranian Government Organizations

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Key Points

This research aims to explore employees' lived experiences of empowerment in the face of generative AI within Iranian government organizations.
Qualitative study using descriptive phenomenology methodology
In-depth semi-structured interviews with 15 experts and managers
Purposeful sampling continued until theoretical saturation
Data analyzed using a seven-step thematic analysis method
Identified four main themes: cognitive and operational capabilities enhancement, professional identity transformation, interaction and trust challenges, structural and governance requirements
Employees perceive AI as not just a tool, but a 'smart collaborator'
AI enhances agility and creativity while causing existential anxiety and confusion in traditional roles
A gap between individual readiness and limited organizational infrastructure was identified as a primary barrier.

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Implication

Qualitative study explores employee experiences with AI empowerment in the Iranian public sector, indicating complex interactions and identity crises.

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Cite This Study

Keivani et al. (2025) studied this question.

synapsesocial.com/papers/6980ffa4c1c9540dea8123b7 https://doi.org/10.71837/jhce.2026.1229962

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Lived Experience of Employees Regarding Human Capital Empowerment in the Face of Generative Artificial Intelligence in Iranian Government Organizations

Key Points

Ask about this paper

Implication

Abstract

Discussion

Cite This Study

Lived Experience of Employees Regarding Human Capital Empowerment in the Face of Generative Artificial Intelligence in Iranian Government Organizations

Key Points

Ask about this paper

Implication

Abstract

Discussion

Cite This Study

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