Analysis shows human-centricity enhances sustainability in organizations, markets, and health systems, suggesting a framework for policy development.
The particular contribution of the human-centric approach to the creation of sustainability has not been discussed thoroughly. This paper looks at the extensive effects of the human-centric approach, one of the key pillars of Industry 5.0, on organizational, market, and health sustainability. The analysis shows that human-centricity systematically influences all the relevant segments in these three domains of sustainability: from flexible and inclusive organizational structures, ethical leadership and human-aligned digital transformation, to market models based on transparency, personalization, responsible consumption and resilient business ecosystems, to health-oriented technological, organizational and environmental strategies for strengthening long-term well-being. Taken together, these insights demonstrate that the human-centric approach is an integrative mechanism that operationalizes the concept of sustainability, from organizational governance, market dynamics and health systems. The major contribution of this study is the creation of an integrated framework that relates human-centred principles and all the core processes that support organisational, market and health sustainability. The paper explains how focusing on human capabilities, ethical values and experiential knowledge creates long-term ecological, economic and social benefits in Industry 5.0 systems. The results are of immediate use to policy makers in the European Commission and the Community of Practice in Industry 5.0 (CoP I5.0). The analysis conducted based on these aspects assists in designing EU policies that are aimed at sustainable competitiveness by demonstrating that human-centricity contributes to sustainability in various industrial and societal fields.
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Žunjić et al. (2025) studied this question.
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