Case study examines BTS to identify global marketing strategies impacting fan engagement, suggesting new insights for cultural industries.
This preprint is based on an undergraduate graduation thesis examining global marketing strategies in the K-pop industry through a case study of BTS, with a focus on digital marketing, fan engagement, and brand communities. The study explores how integrated digital marketing practices, brand collaborations, and fan-centered engagement strategies contribute to BTS’s global success in the international music market. Using a qualitative case study approach supported by an online survey conducted with BTS fans, the research analyzes fandom as an active participant in marketing processes rather than a passive audience. The findings highlight the importance of authenticity, emotional storytelling, and continuous digital interaction in building sustainable global brands. By conceptualizing fans as brand communities and co-creators of value, the study contributes to marketing and communication literature and offers practical insights for community-driven global marketing strategies within the cultural and entertainment industries.
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Serpil Uçar (2026) studied this question.
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