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February 6, 2026The Public Historian0 citations

“Sometimes a Kitchen, Sometimes a Zoom Call”

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MCMichelle CaswellARAnna Robinson-SweetSMSadaf Maleki

Key Points

  • To explore narrators' experiences sharing stories via videoconferencing during the COVID-19 pandemic.
  • Conducted interviews with narrators after sharing their stories online.
  • Assessed feelings about the use of technology for storytelling.
  • Evaluated the emotional impact and sense of community.
  • Narrators reported a productive emotional distance in online settings.
  • Participants felt a sense of belonging despite physical separation.
  • Technological ambivalence existed, highlighting concerns about privacy and ownership.

Abstract

During the onset of the COVID-19 crisis, two community archives—After Violence Project (AVP) and South Asian American Digital Archive (SAADA)—shifted their oral history programs online. Both organizations wanted to know if narrators felt differently about telling their stories via videoconferencing. To answer this question, we conducted research interviews with narrators after they shared their life stories with AVP or SAADA to assess their experiences. Our findings indicate that, despite a certain amount of technological ambivalence, narrators expressed that such software can create the conditions for a productive emotional distance between narrator and interviewer and a sense of virtual belonging. Despite these benefits, we urge archives to use some caution in adopting such technologies and critically evaluate their implications for privacy, ownership, and profit.

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Cite This Study

Caswell et al. (2026) studied this question.

synapsesocial.com/papers/698586118f7c464f23009e35https://doi.org/10.1525/tph.2026.48.1.22
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