Survey examines mental health impacts and road risks in food delivery workers, suggesting improved platform accountability.
The study underscored the heterogeneity in the perception of platform surveillance among couriers and food delivery workers, which contributed to disparities in mental health and road risk consequences. Policy implications included enhancing the ethical accountability of platform algorithms, improving riders' safety awareness, and establishing a collaborative, multi-stakeholder road safety system.
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Chen et al. (2026) studied this question.
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