This evaluation demonstrates the impact of integrated information systems on local governance, indicating improvements in service delivery in Nepal.
Title: Beyond Automation: A Socio-Technical Evaluation of PLGSP and Integrated Information Systems in Nepal’s Local Governance Overview: This research provides a socio-technical evaluation of the Provincial and Local Government Support Programme (PLGSP) and its pivotal role in Nepal’s federalist transition. It examines the critical intersection of human capacity, institutional frameworks, and digital systems in enhancing local service delivery. Key Research Insights: Socio-Technical Synergy: Evaluating the interaction between local government personnel and technical subsystems to bridge the "capacity-technology gap." Digital Accountability: Analysis of the implementation of the Sub-National Treasury Reforms Application (SUTRA) and Local Government Capacity Self-Assessment (LISA). Expert-Led Transformation: The necessity of Subject Matter Experts (SMEs) in facilitating change management and sustainable IT integration. Evidence-Based Planning: How integrated information systems shift local governance from intuitive to data-driven decision-making.
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Deependra Paudel (2023) studied this question.
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