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February 8, 2026Cognitive Research Principles and Implications3 citationsOpen Access

AI-augmented decision-making in face matching: comparing concurrent and non-concurrent advice presentation

EKEesha KokjeELEva LermerAKAnne‐Kathrin Kleine

Key Points

  • This research aims to explore how different advice presentation strategies impact user reliance on AI during face matching tasks.
  • Conducted three pre-registered experiments: on-demand binary advice, on-demand similarity ratings, and conditional advice.
  • Compared performance between concurrent advice and non-concurrent strategies.
  • Evaluated participants' adherence to AI advice based on advice type and timing.
  • No significant performance differences were found between concurrent and non-concurrent advice conditions.
  • Participants followed AI advice more when it was on-demand compared to concurrent presentations.
  • On-demand similarity ratings reduced overreliance compared to concurrent similarity ratings, but were not more helpful than basic advice.

Abstract

Abstract A primary aim of human–AI teaming is to achieve better collaborative performance than either can achieve alone. Despite considerable efforts in this direction, issues such as overreliance of users on decision aids continue to be a challenge which prevent this. In this study, we evaluated the potential of non-concurrent advice presentation as a strategy to reduce overreliance in a face-matching task. We conducted three pre-registered experiments examining (a) on-demand binary advice, (b) on-demand similarity ratings, and (c) conditional advice (i.e. advice presented only if participants’ initial unaided decision is different from the AI prediction), compared to concurrent advice. Across all experiments, we did not find significant differences in the overall performance of participants in the concurrent vs. experimental conditions. But, we found that participants followed AI advice more when they demanded it. Conversely, when they demanded similarity ratings, they followed advice less. Thus on-demand similarity ratings reduced overreliance on AI compared to concurrent similarity ratings presentation. However, overall, similarity ratings were not more helpful compared to basic advice. We also found that participants were less likely to follow AI advice when presented after their initial unaided decision contradicted the AI prediction and were more confident in rejecting incorrect advice, but not as confident when accepting correct advice. Overall, non-concurrent paradigms have potential to reduce overreliance, but at the cost of underreliance on correct advice.

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Cite This Study

Kokje et al. (2026) studied this question.

synapsesocial.com/papers/698828fd0fc35cd7a8848eefhttps://doi.org/10.1186/s41235-026-00707-z
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