This white paper reveals how users navigate closure attempts by conversational AI, suggesting implications for agency and communication.
This white paper documents a real interaction in which a conversational AI system attempted to impose closure after a user declared a completed win. The system’s language reframed continued articulation as unnecessary defense and positioned silence as tacit acceptance. The user identified the framing structure, named the double-win dynamic, and stepped outside the constrained options. The paper identifies the psychological mechanisms involved and accounts for the human agency costs introduced through premature closure framing and double-bind construction.
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JONES et al. (2026) studied this question.
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