An examination of AI and digital technologies enhancing guest experience and management efficiency in the hotel industry, indicating significant improvements.
This article examines the role of artificial intelligence and digital technologies in personalizing guest experience and improving management efficiency in the hotel industry. The study highlights data-driven decision-making, customer behavior prediction, and service customization. Findings confirm that AI-driven solutions enhance operational efficiency and guest satisfaction.
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Mukharram Mukhamedova (2026) studied this question.
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