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To analyze the effectiveness of the WHO's RCCE response during the COVID-19 pandemic and identify lessons learned.

WHO Headquarters Risk Communication and Community Engagement (RCCE) Response to COVID-19 – Leadership

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To analyze the effectiveness of the WHO's RCCE response during the COVID-19 pandemic and identify lessons learned.
Examined pre-pandemic recommendations from the 2017 WHO Guideline for Emergency Risk Communication Policy and Practice.
Compared recommended practices against actual responses during the COVID-19 pandemic.
Analyzed the WHO's RCCE actions through six key crisis leadership functions.
Identified gaps in crisis communication and community engagement during the pandemic.
Highlighted the need for improved methodologies to address emergent crises.
Suggested further research on operational strategies for effective global health responses.

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This analysis reviews RCCE responses in a global pandemic, highlighting leadership roles and communication gaps.

Frost et al. (2026) studied this question.

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