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Survey study examines job satisfaction influences productivity in hospitality firms, suggesting management strategies for improvement.
This study empirically examined the impact of job satisfaction on employees’ productivity in hospitality firms in Calabar. The specific objectives were to investigate the influence of job safety and security on productivity and to determine the extent to which promotion affects employees’ productivity. A survey research design was employed, utilizing both primary and secondary data sources. Primary data were collected through questionnaires, and the data were analyzed using tables, percentages, and the Chi-square statistical test to examine the research hypotheses. Findings revealed a significant positive impact of job satisfaction on productivity. Additionally, job safety and security, as well as promotion, were found to significantly enhance employees’ productivity. Based on these results, the study recommends that management implement effective strategies to achieve organizational goals, improve job safety and security, and provide conducive working conditions to further enhance employee performance.
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Ijeoma Grace Eze (2025) studied this question.
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