What question did this study set out to answer?

This review examines how organizational members create and sustain desired impressions through cognitive, motivational, and affective processes.

June 1, 1988

Impression Management in Organizations

Puntos clave

This review examines how organizational members create and sustain desired impressions through cognitive, motivational, and affective processes.
Review of social psychological and management research on impression management.
Identification of stimuli affecting impression management processes.
Propositions about audience responses to impression management strategies.
Advancements in understanding the stimuli and processes influencing impression management.
Identification of potential areas for future research in organizational settings.

Resumen

Evidence of the process through which organizational members create and maintain desired impressions is provided by this review of social psychological and relevant management research on impression management. Propositions regarding the stimuli and the cognitive, motivational, and affective processes related to impression management and audience responses are advanced. Finally, directions forfuture research into impression management in organizational settings are suggested.

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