Ethnographic study identifies job security and bureaucratic issues as stressors in public sector workers, suggesting social support systems enhance employee well-being.
Public sector workplaces in Mozambique face unique stressors compared to private sector counterparts due to government policies, economic conditions, and societal expectations. An ethnographic study was conducted with interviews and participant observation in four public sector organizations across different sectors (education, health, administration). Data analysis involved thematic coding of qualitative data. Public sector workers reported higher levels of stress related to job security concerns and bureaucratic processes compared to private sector employees. Themes emerged around social support networks as a key coping mechanism. The study highlights the importance of addressing specific work-related stressors in public sector settings, particularly regarding procedural inefficiencies and organisational culture. Organisational leadership should prioritise streamlining bureaucratic procedures and fostering supportive workplace cultures to enhance employee well-being.
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Matondo et al. (2001) studied this question.
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