What question did this study set out to answer?

The study aims to assess patient satisfaction with digital health platforms and their impact on medication adherence in urban poor settings.

February 24, 2026Open Access

Digital Health Platforms in Chronic Disease Management: A Case Study of Patient Satisfaction and Adherence in Senegalese Urban Poor

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Mixed-methods approach reveals improved patient satisfaction and adherence in urban poor communities, suggesting potential benefits.

The study aims to assess patient satisfaction with digital health platforms and their impact on medication adherence in urban poor settings.
Employs a mixed-methods approach with surveys and qualitative interviews.
Involves 200 survey respondents and 15 interviewed participants.
Analyzes data using descriptive statistics and thematic analysis.
Patient satisfaction levels with digital health platforms range from 78% to 85%.
Medication adherence rates improve by an average of 20% among regular users of the platform.
Digital health platforms enhance patient engagement and chronic disease management.

Chokwa et al. (2001) studied this question.

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