Payment by Results in Water Supply Sector Reform Among Urban Slum Dwellers in Lagos, 2003

This study examines Payment by Results (PbR) approaches in water supply sector reform among urban slum dwellers in Lagos, Nigeria, focusing on their effectiveness and implementation. A comparative study was conducted using surveys and interviews with slum dwellers, focusing on three major PbR projects implemented between and . Data analysis included thematic coding of responses to identify common themes and patterns in user experiences. Users reported significant improvements in water supply reliability (85% satisfaction) and sanitation services (60% improvement), though cost-sharing mechanisms faced challenges with affordability among low-income households, leading to reduced participation rates. PbR strategies were effective in enhancing service quality but required tailored financial support models for equitable distribution. Future research should explore long-term sustainability and scalability of these interventions. Implementers should integrate cost-recovery mechanisms with targeted subsidies or vouchers, while policymakers need to consider PbR alongside other reforms such as infrastructure investment and community engagement strategies.