Satisfaction, Performance, and the Sustainability of Remote Work: An Empirical Study in the Slovak SME Sector

In response to evolving organisational challenges, employers are increasingly embracing innovative work practices designed to improve both operational efficiency and employee satisfaction. In this context, the role of sustainability and corporate social responsibility has become increasingly prominent, linking organizational objectives more closely with employee well-being. This research examines how employees’ demographic characteristics shape their perceptions of remote work, with particular emphasis on performance, job satisfaction, and sustainability. The empirical research was conducted between January and March 2024 using a quantitative survey design. The questionnaire was distributed among employees of small and medium-sized enterprises (SMEs) in Slovakia, and 248 valid responses were received. The sample included employees who had previously worked remotely, or were currently working remotely. Based on the results, age negatively and education level positively influence the perception of the sustainability of telework and job satisfaction. Marital status was not a determining factor for any of the dependent variables.