Mixed-methods analysis reveals phishing as a primary risk in financial systems, highlighting the need for better cybersecurity measures.
Financial systems in East Africa are increasingly interconnected through digital platforms, exposing them to cybersecurity risks such as cyber-attacks and data breaches. A mixed-methods approach combining quantitative survey data with qualitative interviews was employed, ensuring comprehensive coverage of the region's financial sector. The findings indicate that phishing attacks account for over 50% of all reported cyber incidents in East African financial systems, necessitating enhanced awareness training programmes among employees. Despite challenges, a robust cybersecurity framework can be established with targeted interventions and continuous monitoring to protect financial data integrity and prevent future breaches. Financial institutions should prioritise the implementation of multi-factor authentication (MFA) systems and conduct regular security audits to mitigate vulnerabilities effectively. Model estimation used θ̂=argminθ∑ᵢ(yᵢ,f_θ(xᵢ))+λθ₂², with performance evaluated using out-of-sample error.
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Mthethwa et al. (2005) studied this question.
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