The Impact of Internet Connectivity on E-Government Efficiency in Ghanaian Municipalities: A Scoping Review within an African Context

Ghanaian municipalities face challenges in leveraging e-government services due to limited internet connectivity. A scoping review approach was employed to synthesize existing literature without empirical data collection or analysis. Findings suggest that an increase in internet bandwidth is associated with improved e-government service delivery by municipal authorities, though the specific proportion of municipalities experiencing significant improvements varied across studies. The reviewed literature indicates a positive correlation between enhanced Internet connectivity and increased efficiency in delivering e-government services. However, variability exists depending on municipality-specific factors. Investigate potential policy interventions to improve internet infrastructure and service delivery for municipal authorities. Model estimation used θ̂=argminθ∑ᵢ(yᵢ,f_θ(xᵢ))+λθ₂², with performance evaluated using out-of-sample error.