Mixed-methods approach reveals reduced mental health service utilization in Kigali City, indicating need for improved accessibility post-pandemic.
In Kigali City's healthcare system in Rwanda, mental health services have faced challenges due to inadequate infrastructure and resources. Data were collected through a mixed-methods approach, including surveys and focus group discussions among patients and healthcare providers. A significant decrease in patient visits to mental health clinics was observed during the pandemic period, with 40% fewer appointments compared to pre-pandemic levels. The reduction in service utilization highlights the need for targeted interventions to improve accessibility and ensure continuity of care. Healthcare providers should prioritise telehealth services and community-based mental health programmes to maintain patient engagement during future crises. mental health, Kigali City, COVID-19, healthcare system, service utilization Treatment effect was estimated with logit(pᵢ)=β₀+β^ Xᵢ, and uncertainty reported using confidence-interval based inference.
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Nshuti et al. (2007) studied this question.
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