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A quasi-experimental assessment shows improved service delivery in Nairobi, suggesting benefits of anti-corruption training.
Nairobi, Kenya, is a critical hub for public service delivery in East Africa, with corruption undermining trust and efficiency. A mixed-methods approach combining pre-post intervention analysis and qualitative interviews to assess policy effectiveness. Anti-corruption training programmes improved service delivery by 15% in randomly selected sub-communities, with positive feedback from beneficiaries on reduced bribery. While initial results show promise, further research is needed to establish causality and broader impact across the city. Expand anti-corruption initiatives into more areas of public service delivery and integrate them into ongoing training programmes for all relevant sectors.
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Mukabi Kioni (2007) studied this question.
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