The Design of Centralized Matching Systems on Two-Sided Platforms: Evidence from the Ride-Hailing Market

Key Points

• The research aims to analyze the balance between matching efficiency and agent autonomy using a dynamic structural model.
• Developed a dynamic structural model of the ride-hailing market
• Analyzed tradeoffs between matching efficiency and agent autonomy
• Utilized evidence from real-world ride-hailing data
• Identified key tradeoffs between efficiency and autonomy
• Showed that improved matching can enhance overall user experience
• Provided insights for better design of centralized matching systems