To identify challenges and utilisation of healthcare during the COVID-19 pandemic in Australia.
Cross-sectional study design
Focus on Australian adults
Assessment of healthcare access and utilisation
Evaluation of communication strategies
Identified healthcare access challenges during the COVID-19 pandemic
Highlighted the need for effective communication about accessing healthcare
Suggested strategies for future pandemic planning
Abstract
Future pandemic planning should consider strategies to ensure clear and timely communication with people about how to continue accessing healthcare in emergency situations.