This work examines human-AI collaboration in diagnostics, measuring productivity and accuracy in clinical settings, suggesting enhanced outcomes.
Artificial intelligence (AI) is increasingly integrated into clinical diagnostic workflows, shifting evaluation priorities from standalone algorithm performance toward collaborative human-AI systems. Although many AI models demonstrate high diagnostic accuracy under controlled conditions, understanding how AI affects clinician productivity, diagnostic accuracy, and decision confidence in real-world settings remains a critical challenge. This paper examines the emerging paradigm of human-AI collaborative diagnostics, focusing on three core performance dimensions: productivity gains through workflow augmentation, accuracy improvements derived from complementary human-machine reasoning, and the impact of AI assistance on clinician decision confidence. Evidence from multi-reader studies, randomized workflow evaluations, and early clinical deployments is synthesized to identify when collaborative systems deliver measurable benefits. The article further proposes a structured evaluation framework for healthcare organizations to quantify the operational and clinical value of AI-assisted diagnostics, emphasizing outcome-based metrics such as time-todiagnosis, diagnostic concordance, workload distribution, and clinical decision stability. By positioning diagnostic AI as a collaborative capability that augments rather than replaces clinicians, this work supports the development of human-centered evaluation approaches for responsible and measurable adoption of intelligent diagnostic systems.
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Hugo Raposo (2024) studied this question.
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