What question did this study set out to answer?

The aim is to examine the digital transformation initiatives at HMRC and its implications for skills and ethics.

March 12, 2026ITNOW

Behind the Scenes of Digital Transformation at HMRC

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The aim is to examine the digital transformation initiatives at HMRC and its implications for skills and ethics.
Interview with Daljit Rehal, Chief Digital Information Officer at HMRC
Discussion on current digital transformation strategies
Exploration of ethical considerations and skills needed in digital roles
Insights on how HMRC is adapting to digital changes
Perspectives on the importance of AI in transformation
Discussion on the ethical dimensions of digital initiatives

Implication

Interview explores digital transformation, skills, and ethics in HMRC, highlighting the role of AI.

Abstract

Martin Cooper MBCS speaks to Daljit Rehal FBCS, BCS President and HMRC's Chief Digital Information Officer, talking digital transformation, skills, ethics and, inevitably, AI.

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Cite This Study

Martin Cooper (2026) studied this question.

synapsesocial.com/papers/69b25adb96eeacc4fcec8f46 https://doi.org/10.1093/itnow/bwag011

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Implication

Interview explores digital transformation, skills, and ethics in HMRC, highlighting the role of AI.

Abstract

Martin Cooper MBCS speaks to Daljit Rehal FBCS, BCS President and HMRC's Chief Digital Information Officer, talking digital transformation, skills, ethics and, inevitably, AI.

Behind the Scenes of Digital Transformation at HMRC

Key Points

Implication

Abstract

Discussion

Cite This Study

Behind the Scenes of Digital Transformation at HMRC

Key Points

Implication

Abstract

Discussion

Cite This Study

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