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March 12, 2026Corporate Social Responsibility and Environmental Management

The Nexus Between CSR and Sustainability Performance in Hospitality: A Moderated‐Mediation Analysis

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Authors

FAFahad AlamTongji UniversityYBYunxia BaiTongji UniversityMKMaryam KhokharTongji University

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Implication

Examines CSR's influence on sustainability in hospitality, highlighting the role of HR practices and employee beliefs.

Key Points

  • The research aims to explore how CSR affects sustainability performance within the hospitality industry, focusing on SHRM and organizational cynicism.
  • Conducted a moderated-mediation analysis using data from 141 hotels in China.
  • Employed a time-lagged survey design for data collection.
  • Analyzed data using partial least squares structural equation modeling (PLS-SEM).
  • CSR positively influences sustainability-oriented commitment, sustainable operational efficiency, and sustainable competitive advantage.
  • Sustainable human resource management partially mediates the relationship between CSR and sustainability performance.
  • Organizational cynicism negatively moderates the link between CSR and SHRM.

Cite This Study

Alam et al. (2026) studied this question.

synapsesocial.com/papers/69b25b3896eeacc4fcec9b4ehttps://doi.org/10.1002/csr.70527
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