Understanding of the Overview of Quality 4.0 Using Text Mining

Purpose: The acceleration of technological innovation, specifically Industry 4.0, has triggered the emergence of a quality management paradigm known as Quality 4.0. This study aims to provide a systematic overview of dispersed studies on Quality 4.0 across various disciplines and to stimulate further academic discussions and industrial transformations.Methods: Text mining and machine learning approaches are applied to learn and identify key research topics, and the suggested key references are manually reviewed to develop a state-of-the-art overview of Quality 4.0.Results: 1) A total of 27 key research topics were identified based on the analysis of 1234 research papers related to Quality 4.0. 2) A relationship among the 27 key research topics was identified. 3) A multilevel framework consisting of technological enablers, business methods and strategies, goals, application industries of Quality 4.0 was developed. 4) The trends of key research topics was analyzed.Conclusion: The identification of 27 key research topics and the development of the Quality 4.0 framework contribute to a better understanding of Quality 4.0. This research lays the groundwork for future academic and industrial advancements in the field and encourages further discussions and transformations within the industry.