What question did this study set out to answer?

The aim is to explore how self-services affect cost allocation and acquisition decisions using a technology matrix.

Cost Allocation and External Acquisition of Services When Self-Services Exist.

View Full Paper

Ask AI

Bookmark

Authors

Demonstrates the impact of self-service treatment on cost allocation and service acquisition decisions, indicating its relevance.

The aim is to explore how self-services affect cost allocation and acquisition decisions using a technology matrix.
Developed propositions and proofs regarding self-service treatments
Analyzed the impact of including/excluding self-services
Applied a reciprocal method for cost allocation
Showed that treatment of self-services does not affect decision relevance
Established a one-to-one transformation between treatments in analyses
Confirmed consistency in acquisition decisions regardless of treatment

Joyce T. Chen (1983) studied this question.

View Full Paper

Ask AI

Bookmark