This mixed methods study examines HRM's effects on production performance in manufacturing and service sectors, suggesting significant improvements in quality and efficiency.
Human Resource Management (HRM) is crucial for how organizations operate. This paper looks at how HRM practices affect production performance in both manufacturing and service sectors. It focuses on recruitment, training, performance appraisal, employee motivation, and employee retention as key HRM factors that influence productivity. The findings show that strategic HRM significantly improves production quality and operational efficiency. The study uses a mixed method approach that includes a literature review and primary data gathered from employees and managers at selected firms.
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Tamboli et al. (2025) studied this question.
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