What question did this study set out to answer?

To examine how different normalization techniques impact fuzzy multi-criteria decision-making outcomes.

March 21, 2026Applied SciencesOpen Access

A Novel Method to Investigate the Effect of Normalization Techniques on Fuzzy Multi-Criteria Decision-Making in Web Service Quality Assessments

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To examine how different normalization techniques impact fuzzy multi-criteria decision-making outcomes.
Proposed a novel method for creating a fuzzy decision-making matrix using Tukey’s fences.
Evaluated the method in the context of web service quality assessments.
Compared various normalization techniques including Vector, Linear, and Non-linear.
Vector and Linear normalization yielded similar alternative rankings.
Rankings differed significantly when Non-linear normalization techniques were applied.
The study underscores the importance of choosing appropriate normalization techniques in decision-making.

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Implication

Demonstrates how normalization techniques influence rankings in fuzzy multi-criteria decision-making for web service quality assessments, suggesting practical implications for...

Cite This Study

Kalibatienė et al. (2026) studied this question.

synapsesocial.com/papers/69be36af6e48c4981c675cce https://doi.org/10.3390/app16062940

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Implication

Demonstrates how normalization techniques influence rankings in fuzzy multi-criteria decision-making for web service quality assessments, suggesting practical implications for...

A Novel Method to Investigate the Effect of Normalization Techniques on Fuzzy Multi-Criteria Decision-Making in Web Service Quality Assessments

Key Points

Discussion

Implication

Cite This Study

A Novel Method to Investigate the Effect of Normalization Techniques on Fuzzy Multi-Criteria Decision-Making in Web Service Quality Assessments

Key Points

Discussion

Implication

Cite This Study

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