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The study investigates hotel managers' views on implementing environmental sustainability in luxury hotels.

March 21, 2026SustainabilityOpen Access

From Compliance to Culture: Managerial Perceptions of Environmental Sustainability in Five-Star Hotels in Gauteng, South Africa

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The study investigates hotel managers' views on implementing environmental sustainability in luxury hotels.
Qualitative research approach using semi-structured interviews
Interviews conducted with seventeen middle-level managers
Thematic analysis to identify interrelated themes
Managers view sustainability as an ethical and business necessity
Barriers include infrastructural issues and high initial costs
Successful adoption requires integration into governance and culture

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Qualitative study explores sustainability perceptions in five-star hotels, highlighting the need for cultural integration.

Nong et al. (2026) studied this question.

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