Answers are grounded in this paper and cite their sources.
Generally, there is a lack of robust and high quality empirical evidence regarding the effects of ISO 9001 and the EFQM model on the quality care provided by and the performance of hospitals. However, the limited evidence shows that ISO 9001 and the EFQM model might improve hospital performance.
No takes yet. Share an insight, caveat, or question.
Yousefinezhadi et al. (2015) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: