Emergency response evaluates flood management effectiveness in local authorities, indicating improvements needed for future incidents.
Lead local flood authority Central Bedfordshire Council (CBC) faced an overwhelming emergency response following unprecedented rainfall (up to 148mm/day) in September 2024. In a changed climate, we can read CBC as “any lead local flood authority” and the lessons drawn from two weeks of 24-hour emergency response as widely applicable. In this paper we evaluate the response to the back-to-back storm events which occurred between 21- 29 September 2024 and delivered rainfall totalling 396% of the monthly average, overwhelming watercourses and infrastructure and flooding over 200 homes. We present the key findings from interviews with emergency responders from a range of partner organisations conducted within weeks of the emergency occurring. CBC was in the unusual position of having one highly sensored catchment, as a result of its participation in a government-funded flood innovation pilot programme. Flood risk managers’ experience of having access to this data was positive, highlighting the benefits of sensor-driven flood monitoring and prediction systems for emergency responders. Key results highlight challenges in handling public enquiries, limitations in current flood warning systems, and the potential of sensors and a streamlined flood reporting platform to enhance response efficiency. Recommendations include expanding sensor coverage and integrating a centralised public reporting framework.
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Devenish et al. (2026) studied this question.
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