What question did this study set out to answer?

The central aim is to develop a simulation-based framework for SLA-aware BPMN process governance that enhances sustainability and performance.

April 3, 2026SustainabilityOpen Access

Simulation-Based Analysis of Performance Role Transformation in SLA-Aware BPMN IT Processes: The Enabling Role of AI in Sustainable Process Governance

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Simulation-based analysis enhances performance in SLA-aware IT processes, suggesting improved governance efficiency.

The central aim is to develop a simulation-based framework for SLA-aware BPMN process governance that enhances sustainability and performance.
Proposed a simulation-based analytical framework for SLA-aware BPMN operations.
Extended modeling capabilities using MATLAB/Octave and MATLAB Simulink.
Conducted scenario testing and performance analysis under varying workload conditions.
Evaluated the role of Artificial Intelligence in process responsiveness and role transformation.
Demonstrated increased reliability and adaptability of processes under varying conditions.
Validated AI's contribution to governance efficiency as an augmentation tool rather than a standalone solution.
Provided IT managers with a structured methodology for ensuring long-term process sustainability.

Athanasios G. Lazaropoulos (2026) studied this question.

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