Provide a framework to determine the key success factors of knowledge management based on ABC analysis: an empirical study in Iranian organisations

The main aim of this research is to control and supervise organisational resources to reach to an added value. In such a case, the recognition of critical factors to implement KM successfully might be very important. The current research addresses the major factors in implementing KM based on a variety of literature sources and then compares it with similar factors in an Iranian organisation. To reach to this objective, the ABC analysis has been used in which the variety of factors have been categorised in three groups, The findings of the paper indicate that all key factors derived from literature review remains valid in case of Iranian organisation but the degree of importance for major factors upgrade one level in case of the Iranian organisation. The results also illustrated that the only factor which has lost its importance in compared with the literature review is the 'organisation flexibility'.