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February 1, 1989The Sociological Review

Emotional Labour: Skill and Work in the Social Regulation of Feelings

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NANicky James AbstractSwansea University

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Nicky James Abstract (1989) studied this question.

synapsesocial.com/papers/69d72aa35dca7d66cbbef029https://doi.org/10.1111/j.1467-954x.1989.tb00019.x
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