Process mapping enables the reconfiguring of the patient journey from the patient’s perspective in order to improve quality of care and release resources. This paper provides a practical framework for using this versatile and simple technique in hospital.

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Cite This Study

Trebble et al. (Fri,) studied this question.

synapsesocial.com/papers/69d80c9b617ce96c42ae2a05 https://doi.org/https://doi.org/10.1136/bmj.c4078

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

1Health Operations Management: Patient Flow Logistics in Health Care2005 · 123 citations
2Mapping out the patient's journey: experiences of developing pathways of care.1998 · 51 citations
3Patient Satisfaction with Endoscopy Measurement and Assessment2007 · 18 citations
4Performance Management in Health Care2007 · 12 citations
5The Toyota Way2003 · 1,140 citations

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

1Health Operations Management: Patient Flow Logistics in Health Care2005 · 123 citations
2Mapping out the patient's journey: experiences of developing pathways of care.1998 · 51 citations
3Patient Satisfaction with Endoscopy Measurement and Assessment2007 · 18 citations
4Performance Management in Health Care2007 · 12 citations
5The Toyota Way2003 · 1,140 citations