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December 3, 2012Public Management ReviewOpen Access

New Public Management and Citizens' Perceptions of Local Service Efficiency, Responsiveness, Equity and Effectiveness

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RARhys AndrewsSWSteven Van de Walle

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Andrews et al. (2012) studied this question.

synapsesocial.com/papers/69d810f05c3030ff03d18fd8https://doi.org/10.1080/14719037.2012.725757
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