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July 1, 2003Journal of Public Administration Research and Theory

Sources of Public Service Improvement: A Critical Review and Research Agenda

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GBGeorge A. BoyneCardiff University

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George A. Boyne (2003) studied this question.

synapsesocial.com/papers/69ffae357ac91c5d2a2d60f8https://doi.org/10.1093/jopart/mug027
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