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April 23, 2008Assessment & Evaluation in Higher EducationOpen Access

The adequacy of response rates to online and paper surveys: what can be done?

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Authors

DNDuncan David NultyGriffith University

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Overview

Methodological review examines response rate adequacy in course evaluation surveys, highlighting strategies to maximize feedback quality across online and paper formats.

Key Points

  • To examine differences in response rates between online and paper-based course evaluations and establish criteria for adequate data validity in institutional decision-making.
  • Synthesized empirical data on response rates across online and paper administration modes for teaching evaluations.
  • Assessed response rate thresholds necessary to generate credible evidence for educational accountability and course improvement.
  • Identified practical operational practices to elevate response rates across both digital and physical survey formats.
  • Showed that response interpretation requires adjusting for administrative modality and survey design effects.
  • Demonstrated that combining multiple feedback collection methods mitigates nonresponse error and strengthens evaluation utility.

Cite This Study

Duncan David Nulty (2008) studied this question.

synapsesocial.com/papers/69d81fe5a2a48916bbbef293https://doi.org/10.1080/02602930701293231
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