What question did this study set out to answer?

Investigate why management information systems regularly fail and determine how systems designers' underlying assumptions contribute to organizational problems.

September 1, 1977MIS Quarterly

MIS Problems and Failures: A Socio- Technical Perspective

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Investigate why management information systems regularly fail and determine how systems designers' underlying assumptions contribute to organizational problems.
Conducted a conceptual analysis of management information systems (MIS) and operations research design failures.
Evaluated seven prevailing conditions that reflect common designer frames of reference regarding organizational functions and user behavior.
Identified that behavioral resistance and system failures largely stem from flawed design choices rather than inherent user deficiencies.
Demonstrated that current designer frames of reference fail to perceive superior alternatives, establishing the requirement for a Socio-Technical Systems (STS) methodology.

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Implication

Conceptual analysis demonstrates that information system failures stem from flawed designer perspectives in organizations, highlighting the necessity of a socio-technical systems approach.

Cite This Study

Bostrom et al. (1977) studied this question.

synapsesocial.com/papers/69d87861c025a7c015beddeb https://doi.org/10.2307/248710

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Implication

Conceptual analysis demonstrates that information system failures stem from flawed designer perspectives in organizations, highlighting the necessity of a socio-technical systems approach.

MIS Problems and Failures: A Socio- Technical Perspective

Key Points

Discussion

Implication

Cite This Study

MIS Problems and Failures: A Socio- Technical Perspective

Key Points

Discussion

Implication

Cite This Study

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