AI-supported scheduling systems can significantly enhance fairness, transparency, and efficiency in nurse scheduling. However, concerns regarding AI reliability, adaptability to individual needs, and human oversight must be addressed. A hybrid approach integrating AI recommendations with human decision-making may be optimal. Future research should explore the broader implementation of AI-driven scheduling models and assess their impact on nurse satisfaction and patient outcomes over time.
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Renggli et al. (2025) studied this question.
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