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May 16, 2011International Journal for Quality in Health CareOpen Access

Promoting patient-centered care: a qualitative study of facilitators and barriers in healthcare organizations with a reputation for improving the patient experience

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KLKaren LuxfordAustralian Commission on Safety and Quality in Health CareDSDana Gelb SafranTufts UniversityTDTom DelbancoGroup Health Cooperative

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Luxford et al. (2011) studied this question.

synapsesocial.com/papers/69d96173e6ab964fb0835bf3https://doi.org/10.1093/intqhc/mzr024
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