Technophobia and ICT device adaptability in financial services workers

As the use of ICT equipment permeates the knowledge workforce, the study of technophobia, as well as the impact of technology on people's professional and personal lives, becomes increasingly important. This study extracts numerous work-life balance characteristics and links their relationships with workers' adaption to ICT gadgets. The rapid advancement of technological advances has outpaced society's expectations. Technical discoveries are frequent and stressful for many workers and students in technology organisations. Working people often experience technological stress. We do not know how much techno-stress affects higher education workers' physical and emotional health or job performance. Qualitative methods were used. When technology malfunctioned, workers were more concerned about it because they could not regulate it, which negatively affected worker outcomes. This study also examines whether personal variables like gender, age, and geography affect workers' adaption to technology and their work-life balance. A total of 256 respondents from five financial services sector professionals in the study area provided data for this study. The study found that workers' location affects their technology adaption and time management, which are critical to work-life balance.