The rapid expansion of the gig economy has fundamentally transformed workforce dynamics in the Information Technology (IT) sector, creating new opportunities alongside complex human resource (HR) management challenges. This study examines the key HR challenges associated with managing gig workers in the IT sector, with specific focus on the roles of employee engagement and compensation p = 0.005). Satisfaction levels are consistent across work type and experience level, suggesting systemic rather than role-specific HR deficiencies. The study advances the application of the Job Demands-Resources (JD-R) Model and Self-Determination Theory to non- standard employment contexts, and offers actionable recommendations for HR professionals managing contingent IT workforces.
Srihari K S (Thu,) studied this question.